Humanize the algorithm: Building an emotional architecture into conversational experiences.
frankrauss.substack.com
Note: I started developing this framework around 2016 and wrote this article in 2019. While a lot has changed—in the world and my own knowledge—I feel concept still holds true. Today, we are already seeing AI with EQ, I feel the question is how will business inject the essence of their brand into AI? So, time travel back to the mid 20-teens and enjoy.
Humanize the algorithm: Building an emotional architecture into conversational experiences.
Humanize the algorithm: Building an emotional…
Humanize the algorithm: Building an emotional architecture into conversational experiences.
Note: I started developing this framework around 2016 and wrote this article in 2019. While a lot has changed—in the world and my own knowledge—I feel concept still holds true. Today, we are already seeing AI with EQ, I feel the question is how will business inject the essence of their brand into AI? So, time travel back to the mid 20-teens and enjoy.